Privacy Policy

Effective Date: July 2025

Heart Led (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit www.laurenbielenberg.com, contact us, or participate in our services, classes, and retreats.

1. Information We Collect

  • Contact Information: Name, email address, phone number.
  • Payment Information: Payment details provided through third-party processors such as Stripe, PayPal, Venmo, or Zelle.
  • Health Information: Information you voluntarily share about your physical condition (such as injuries, surgeries, pregnancy status, or limitations) for the purpose of ensuring safe and appropriate participation in fitness, yoga, or retreat activities.
  • Website & Communication Data: Information collected through our website contact forms, newsletter sign-ups, and cookies (via Squarespace and Mailchimp).

2. How We Collect Information

We collect information when you:

  • Complete forms on our website (e.g., contact or registration forms).
  • Subscribe to our email newsletter.
  • Make a purchase or payment for services.
  • Communicate with us via email or phone.

Our website is hosted by Squarespace, which may collect limited technical and analytical data to ensure site performance and security.

3. How We Use Your Information

  • Provide and manage personal training, yoga, and retreat services.
  • Respond to inquiries and communicate with you.
  • Process payments securely.
  • Send newsletters, updates, or promotional offers (only if you’ve opted in).
  • Ensure client safety and tailor sessions appropriately.
  • Comply with legal and accounting obligations.

4. Legal Basis for Processing (for visitors from Canada or the EU)

We process your information with your consent (e.g., when you submit forms or sign up for emails) and as necessary to fulfill a contract (e.g., when you book services). You may withdraw consent at any time by contacting us.

5. How We Share Information

We only share information as necessary with trusted third-party providers:

  • Squarespace (website hosting and analytics)
  • Stripe, PayPal, Venmo, and Zelle (payment processing)
  • Mailchimp (email newsletter management)

These providers process your data according to their own privacy policies. We do not sell, rent, or trade your personal information.

6. Data Retention

We retain client records and contact information only as long as necessary for business, legal, or tax purposes. Health-related information is retained only while you are an active client, unless required by law to retain longer.

7. Cookies and Analytics

Our website may use cookies or similar technologies through Squarespace to understand how visitors use the site and improve user experience. You can adjust your browser settings to refuse cookies if you prefer.

8. Your Rights

Depending on your location, you may have the right to:

  • Access or request a copy of your personal information.
  • Request correction or deletion of your data.
  • Withdraw consent to receive marketing communications.

To exercise these rights, please contact us using the details below.

9. Security

We take reasonable measures to protect your personal information, including limiting access to authorized personnel and using secure third-party payment processors. However, no online system is completely secure, and we cannot guarantee absolute protection.

10. Children’s Privacy

Our services are not directed to children under 16. We do not knowingly collect personal data from minors without parental consent.

11. Updates to This Policy

We may update this Privacy Policy from time to time. The most recent version will always be posted on this page with the updated effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at: